Trainunm LLC (hereinafter, “Trainunm”), in its commitment to protect the privacy of all its users, complies with the European data protection regulations (EU Regulation 2016/679, of April 27, 2016) and the Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights, as well as with the local legislation applicable to users outside the European Union. This Privacy Policy details the use and processing we give to personal data collected through access to the site https://www.trainunm.com or our mobile application hosted on Play Store and App Store.
By providing their personal data to Trainunm through the electronic forms on the website or the application, the User (hereinafter, “User”) expressly consents that Trainunm, or any of its subsidiaries, process said data for the purposes described in this Privacy Policy.
Before registering, Users must read and accept this Privacy Policy. The account creation form will only be submitted if the User has expressly accepted the privacy policy.
Upon registration, the User must provide the following data to create their account: name, surname, email address and, if applicable to a professional profile, image. Additionally, provided that the User authorizes it, Trainunm will collect data about their location, including real-time geolocation of the mobile device or computer.
Once registration is complete, the User can access their profile and complete or edit it as they see fit. The information and data provided will be available in the user account and can be modified through the “edit profile” option, except for the email address. To change the email account, the User must request it by writing to support@trainunm.com.
The User undertakes to ensure that the data provided are real and truthful; they will be solely responsible for any damages that Trainunm or any of its subsidiaries, as well as third parties, may suffer due to the lack of truthfulness, inaccuracy, lack of validity or authenticity of the data provided.
The data collected by Trainunm or any of its subsidiaries will be used exclusively for the purposes defined in our General Terms of Use, which can be consulted at https://www.trainunm.com.
Applicable legislation to Users' personal data
Trainunm expresses its commitment to comply with the current legislation on data protection, both in the European Union (EU Regulation 2016/679 and Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights), as well as with the laws applicable to users located outside the EU, in accordance with the corresponding local regulations. Likewise, it complies with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.
Basic information on data protection
Who is responsible for the data you provide us?
All personal information that the User provides or is collected through https://www.trainunm.com or the app will be processed by Trainunm as the data controller.
What information does Trainunm collect?
The Trainunm platform (both in web format and App) is used by clients (Users) looking for professionals, and by the professionals themselves who offer their services. Information is collected directly and indirectly, as described below.
a) Profile picture
The User who registers as a professional may include their profile picture to complete the registration process. This processing is carried out in accordance with current data protection regulations. The User gives their express consent for their image to be used by Trainunm and published on their profile, in compliance with the regulations. This consent may be revoked at any time, after which the use of the image will cease.
b) Information that the User provides directly:
Registration Data: Name, surname and email address, necessary to create an account on the platform.
User Profile Information: Address where the service will be provided or any other additional data that the User decides to provide (e.g., photograph, date of birth, mobile phone number or ID). The User can edit this data in their profile. The User may also provide Trainunm with additional information to ensure better service or to comply with applicable regulations.
Information about communications with Trainunm: Any message, query or complaint will be managed by Trainunm via email, contact form or customer service.
c) Information that the User provides indirectly:
Data derived from the use of the Platform: Each time the User interacts with the Platform, Trainunm collects data about their behavior and navigation.
Application and device data: Trainunm may store the Internet IP address, device information, browser type and operating system, as well as the navigation path (URL).
User account data: Information about requests, ratings and/or comments that the User makes about the services.
Data derived from the User's origin: If the Platform is accessed through a third party (such as a social network), Trainunm may collect information about the origin of the visit.
Data derived from incident management: Messages received in the format used by the User for any claim or incident.
Data derived from “cookies”: Trainunm uses its own and third-party cookies for statistical purposes and to improve navigation.
Data derived from third parties: Trainunm could collect information from external third parties only if the User authorizes such transfer (e.g., Facebook).
Geolocation data: Provided that the User authorizes it, Trainunm may collect real-time geolocation data from the computer or mobile device.
For what purpose are the data collected and what is the legitimation for their processing?
Trainunm uses the collected data so that Users can access and communicate within the platform and thus provide the requested services. Likewise, in the case of hiring a professional, the data may be shared with the corresponding professional. Trainunm will also use this information to:
Legitimation basis (GDPR art. 6.1b): The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures.
2.1 Trainunm may use the data to ensure the security of its users and, if necessary, to collaborate with judicial or security authorities in the investigation of possible crimes or frauds.
2.2 Likewise, the information may be used to detect and investigate fraud, illegal activities or breaches of our Terms of Use.
Legitimation basis (GDPR art. 6.1f): The processing is necessary for the satisfaction of legitimate interests of the controller or third parties, provided that the fundamental rights and interests of the User do not override them.
3.1 With the User’s consent, Trainunm may send promotional information and offers related to its services via email or “push” notifications. The User can object to these communications at any time, either by using the “Unsubscribe” option or by disabling notifications on their device.
3.2 Trainunm and/or associated third parties may send, along with the delivery of a service, samples, brochures or advertising that may be of interest to the User. For this, advertising personalization techniques based on the User’s browsing preferences are applied.
3.3 The User may also receive promotional communications from third parties associated with Trainunm (e.g., Facebook, Google), always in accordance with the privacy settings on those platforms.
Legitimation basis (GDPR art. 6.1a and 6.1f): Express consent of the User and/or legitimate interest of the controller.
4.1 If the User connects their Trainunm account with social networks or other third-party platforms, Trainunm may receive information provided by those third parties, provided that it complies with the privacy policies of those platforms.
4.2 If the ownership of Trainunm changes or is acquired by a third party, Users will be informed so that their data can be transferred to the new entity, which can continue providing the services.
4.3 With the explicit consent of the User, Trainunm may transfer their data to associated third parties.
4.4 Payment for services can be made through the Platform (credit card, PayPal, etc.) or physically to the professional. For electronic payment, Trainunm will use secure systems to manage the operation.
Legitimation basis (GDPR art. 6.1b): The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures.
Trainunm maintains agreements with service providers (for example, payment gateways, hosting and other technical services) that may operate inside or outside the European Economic Area. In the case of international data transfers, Trainunm will require these providers to adopt security measures in accordance with European data protection regulations and/or the corresponding local regulations.
Trainunm shares certain personal data with:
Without the User’s consent, personal data will not be shared with third parties outside the contractual relationship, except for legal requirements or compliance with regulations.
The User can exercise at any time the rights recognized by current data protection regulations:
To exercise their rights, the User must prove their identity by sending a request to support@trainunm.com or by post to: 759 SW FEDERAL HWY STE 304, STUART, FL 34994, United States.
The User can also file a complaint with the local data protection authority. In the case of Spain, the competent authority is the Spanish Data Protection Agency.
Trainunm has adopted technical and organizational security measures that protect personal data against alteration, loss, unauthorized access or processing, in accordance with applicable regulations and taking into account the state of technology.
This version of the Privacy Policy was updated on January 1, 2022.
If you would like more information about the use of cookies on our website https://www.trainunm.com, we detail it below. We will explain what cookies are, what types we use and how you can configure your browser to manage them and, if you wish, reject them.
Please note that if you choose not to use certain cookies, the website may not function optimally, which could negatively affect your user experience.
What is a cookie?
A cookie is a file that is downloaded to your computer when accessing certain web pages or blogs. They allow, among other things, to store and retrieve information about your browsing habits or your equipment, and can be used to recognize the User.
The User’s browser only stores cookies on the hard drive during the current session, occupying minimal space and without harming the computer. Cookies do not usually include sensitive data (e.g., personal information, credit cards, etc.), but rather technical data, statistics, personal preferences and content customization.
Acceptance of cookies: Current Regulations
By accessing this website, and in accordance with data protection regulations, we inform you about the use of cookies, giving you the option to expressly accept them and offering more information through this Cookie Policy. If the User continues browsing, it is understood that they consent to the use of cookies. However, they can change their mind and block them at any time through their browser settings.
This Cookie Policy may be modified at any time to adapt it to regulatory changes or changes in our activities, with the version published on the website at that time being valid.
Types of cookies
This website uses its own and third-party cookies in order to offer a better user experience, obtain analytical data and store browsing or device information, among other purposes. Below, we list the main types of cookies that may be used:
Manage and reject the use of cookies
The User can configure their browser to be notified of the receipt of cookies and to allow, block or delete those installed. Each browser manages the configuration differently, so it is recommended to review the options or the help section.
For any questions related to this Cookie Policy, you can contact us by sending an email to support@trainunm.com.